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Terms & Conditions

Effective Date: 16/04/25
Last Updated: 16/04/25

Welcome to SajShop.com. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using www.sajshop.com, you agree to comply with these Terms.

Please read them carefully.

1. General

SajShop.com is owned and operated in Bangladesh. These Terms apply to all users, including visitors, registered customers, and anyone accessing our platform.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site means you accept the changes.

2. Account Registration

To place an order, you may need to create an account. When registering:

• You agree to provide accurate and complete information
• You are responsible for maintaining the confidentiality of your login details
• You agree to inform us immediately of any unauthorized access to your account

We reserve the right to suspend or delete accounts that violate our Terms.

3. Orders and Payments

• All prices on SajShop.com are in Bangladeshi Taka (৳)
• We reserve the right to cancel any order for reasons including stock unavailability, pricing errors, or suspected fraud
• Orders are confirmed only after successful payment or payment verification (for COD, conditions apply)

Accepted payment methods may include:

• Mobile payments (bKash, Nagad, Rocket)
• Cash on Delivery (COD)
• Debit/Credit cards

4. Shipping and Delivery

• We aim to deliver orders within [insert estimated delivery time, e.g., 3–5 business days]
• Delivery charges may apply and will be shown at checkout
• Delivery delays can occur due to weather, courier issues, or public holidays

5. Returns and Refunds

We accept returns and exchanges under the following conditions:

• You must request a return within [e.g., 3–7 days] of receiving the item
• The product must be unused, in original condition and packaging
• Certain items (e.g., perishable goods, personal care items) may not be eligible for return

Refunds (if applicable) will be processed within [e.g., 7–10 business days] after return approval.

6. User Conduct

You agree not to:

• Use the site for any unlawful purpose
• Violate any applicable laws of Bangladesh
• Post or share false, misleading, or offensive content
• Attempt to hack, reverse engineer, or damage the site

7. Intellectual Property

All content on SajShop.com, including text, graphics, logos, images, and software, is the property of SajShop.com or its content suppliers and is protected under copyright and trademark laws.

You may not copy, reproduce, or distribute any content without our permission.

8. Limitation of Liability

We do our best to ensure product descriptions, prices, and availability are accurate, but errors may occur. SajShop.com will not be liable for:

• Any indirect, incidental, or consequential damages
• Delay or failure due to causes beyond our control (force majeure)
• Damages arising from misuse or unauthorized use of the site

9. Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes shall be resolved under Bangladeshi jurisdiction.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us:

📧 Email: contact@sajshop.com
📞 Phone: 01939882442
📍 Address: Motijheel, Dhaka, Bangladesh
🌐 Website: www.sajshop.com